If you are not satisfied with your item for any reason within 14 days of receiving it, we will refund your money without asking any questions.
We ensure all our products are up to the customers expectations, however in the rare event if you are not happy with our products, we offer 14 days fully refund policy.
Bespoke or customised jewellery items are not fully refundable, the refund amount would depend on your order.
In order to return your items you must notify us by email at
info@novadiamonds.co.uk or call us on +44 7447 313233
Refunds will be made in the same form as the payment.
Check our full terms and conditions
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Our diamonds and jewellery experts available for any help you may need. Please get in touch with us using any of these following.
